Building a Foundation for Business Relationships That Last
Three Essential Qualities Relational Capital The distinctive value created by people in a business relationship. Your ability to advance business relationships by creating relational capital with your...
View ArticleClik here to view.
Credibility
The American Heritage Dictionary defines credibility as “The power to elicit belief.” Credibility is the quality that makes others believe in you, your words, and your actions. Credibility is the...
View ArticleClik here to view.
Integrity
Integrity is, quite simply, being trustworthy in our actions and character. Integrity is doing the right thing when no one is watching, like leaving our business card on the windshield of a car we just...
View ArticleClik here to view.
Authenticity
Authenticity is about being honest with ourselves and our clients regarding who we are and what we know; it is the quality of being genuine. I believe that authenticity is sometimes the hardest of the...
View ArticleClik here to view.
Three Essential Qualities: Putting it all together
Credibility Until you are credible, your clients will not be interested in trusting you or exploring how you can help them. Integrity Establishing credibility can help you work toward displaying your...
View ArticleClik here to view.
The New Value Proposition for Leaders
The role of the leader has evolved. Tom Feeney, president and CEO of Safelite Auto Glass, recently validated that point for me. He stated, “It is not longer enough to merely direct action; today we...
View Article